Ox999 Terms and Conditions

1 General Terms & Introduction

Welcome to the ox999 platform. These Terms & Conditions form a legally binding agreement between ox999 and all its users. By accessing our services through the website, mobile app, or any other channel, you confirm that you have read and accepted these terms in full.

Ox999 is an online gaming platform built specifically for players in Bangladesh. It offers a wide range of gaming options including Live Casino, slots, fish games, and Sports Betting. All our services operate under a valid license and comply with the guidelines of international gaming regulatory bodies.

These Terms & Conditions are written in English for the convenience of users in Bangladesh. In the event of any ambiguity, the English version shall prevail. International law applies to any disputes with ox999.

2 Account Registration & Eligibility

To open an account on ox999, you must meet the following requirements. These apply to all players without exception.

• You must be 18 years of age or older to register.
• Only one account is permitted per person. If multiple accounts are found belonging to the same individual, all accounts may be suspended.
• You must provide accurate and truthful information at registration. Providing false details may result in account termination and forfeiture of any deposited funds.
• Email or phone number verification is required to activate your account.
• Identity verification (KYC) may be required before processing a withdrawal. Required documents: a copy of your National ID or passport.
• Opening an account on behalf of another person or any organization is strictly prohibited.

Keep your login credentials completely confidential after registering. Change your password regularly and never share it with anyone. ox999 will never ask for your password — if anyone does, it is a phishing attempt.

3 Deposit & Withdrawal Policy

Ox999 transactions are conducted in BDT. We support fast and secure payments via bKash, Nagad, and Rocket. Every transaction is fully encrypted and secure.

• Minimum Deposit: BDT 500 per transaction.
• Maximum Deposit: Daily limit: BDT 200,000 (higher limits may apply for VIP members).
• Minimum Withdrawal: BDT 1,000 per transaction.
• Withdrawal processing time: Typically 15 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Ox999 may request additional verification for unusual or suspicious transactions.

Ox999 reserves the right to suspend or cancel any transaction that appears to be fraudulent or intended for money laundering. Suspicious activity of this nature may be reported to the relevant authorities.

4 Bonus & Promotion Terms

Bonus and promotion offers on ox999 are a special benefit for our players. However, specific conditions must be met to claim and withdraw them.

• Welcome Bonus: 100% bonus on your first deposit as a new member, up to BDT 10,000.
• Wagering requirements: Bonus amounts must generally be wagered 20x–30x before withdrawal.
• Claiming the same bonus more than once is strictly prohibited. If detected, the bonus and any associated winnings will be forfeited.
• Bonuses may only be used to bet on eligible games — a list is provided on each bonus page.
• Ox999 reserves the right to modify or cancel any bonus offer at any time.
• If you wish to withdraw without using a bonus, the bonus balance must be returned.

Each promotion has a set validity period. Unused bonuses are automatically cancelled once the period expires. In any bonus-related dispute, the decision of ox999 customer support is final.

5 Gaming Rules & Fair Play Policy

Ox999 works with the world's leading game providers to deliver the highest quality gaming experience. All games are regularly audited by independent third parties and use RNG (Random Number Generator) technology to ensure fair outcomes.

• All game outcomes are entirely random and not predetermined.
• If a game is cancelled due to a technical issue, your bet will be refunded.
• In the event of a dispute over game results caused by network issues, server logs will take precedence.
• In Live Casino games, the dealer's decision is final and cannot be reviewed except in cases of dealer error or technical fault.
• Each game has a maximum win limit — refer to the game details for more information.

6 Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe environment on ox999. Any violation will result in immediate account closure and possible forfeiture of balance.

• Bots or Automation: Using bots, scripts, or any automated software to play games is strictly prohibited.
• Money Laundering: Using ox999 for money laundering purposes is strictly prohibited and will result in legal action.
• Collusion & Cheating: Collusion between multiple players to the detriment of others is strictly prohibited.
• Bonus Abuse: Using multiple accounts to claim bonuses or circumvent bonus conditions is prohibited.
• Hacking or Unauthorized Access: Unauthorized access attempts to the ox999 system constitute a criminal offense.
• False Identity: Operating an account under someone else's name or with false information is prohibited.

7 Responsible Gaming Policy

Ox999 believes gaming should be a source of fun, not stress or addiction. We care about the mental and financial well-being of all our players.

• You can set your own deposit limits in Account Settings.
• The Self-Exclusion option allows you to temporarily deactivate your account for a period of 7 days to 6 months.
• If you notice signs of gaming addiction, please contact our support team — we are here to help.
• Ox999 is strictly prohibited for anyone under 18. Any account found to belong to a minor will be closed immediately.

8 Privacy & Data Protection

Ox999 takes your personal information very seriously. Our Privacy Policy explains in detail how your data is collected, used, and protected.

• All personal data is secured with SSL encryption.
• Your information is never sold to third parties.
• Your information may be used solely for service delivery and where required by law.
• You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy Read the page.

9 Account Suspension & Closure Policy

Ox999 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If fraudulent or suspicious activity is detected.
• If false information provided at registration is verified.
• If the account has been inactive for an extended period (more than 12 months).
• By order of legal authorities.

You may request to close your account at any time. Any valid balance will be refunded after verification; however, bonus balances are non-refundable.

10 Terms Changes & Contact

Ox999 reserves the right to update these Terms & Conditions at any time. Players will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. Our 24/7 live chat support is always here for you.